Terms and Conditions
Please read the terms and conditions (“Terms and Conditions”) set out below carefully before ordering any product from this Website. By ordering any Product from this Website you agree to be bound by these Terms and Conditions.
“Goods” is a reference to any goods which we may offer for sale from our Website from time to time;
“Website” is a reference to our Website www.kashtales.com on which we offer our Services.
“Customer” means the company, partnership, sole trader, person, body corporate or association placing the order through this website.
2.1. Any contract for the supply of products from this Website is between you and KashTales. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide is your own credit or debit card and that you have sufficient funds to make the payment. `
2.2. Products purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.
2.3. When ordering from this Website you may be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to a third party.
2.4. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
2.5. Any order that you place with us is subject to product availability and acceptance by us. When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Products are available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Products are not available we will also let you know by email.
© 2019 KashTales – Reg number KT1910-19
2.6. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. We also reserve the right to alter the Products available for sale on the Website and to discontinue any product line or service.
2.7. The contract for the Products will be accepted at the time of installation of your order. We will confirm this to you in writing. You must inform us immediately if any details are incorrect. If your order has not been accepted you will be notified of this in writing together with the reasons.
3. Prices and Payment
3.1. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. Prices are exclusive of the relevant sales tax.
3.2. The total price for Products ordered, will be displayed on the Website when you place your order. Full payment must be made before KashTales will bring into service the Products that have been ordered.
3.3. Payment for your order may be achieved by debit or credit card. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also do security checks to confirm it is you making the order.
4.1. Delivery periods quoted at the time of ordering are approximate only and may vary.
5. Your Information
5.1. Where we have requested information from you to provide Products you agree to provide us with accurate and complete information.
5.3. You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this information.
6. Responsibilities of the customer
6.1 Unlawful Use:
Customer shall not use the Service and shall require Subscribers not to use the Service for any unlawful purpose whatsoever, including but not limited to the transmission of information or the offering of any service which is contrary to any applicable law or regulation, abusive, harmful, threatening, defamatory, pornographic or which could be considered offensive in any other way, nor for outbound traffic by falsifying the sending address of the transmission using a KashTales number in the caller id (spoofing).
7. Cancellation and Returns
6.2.1 You must notify us immediately if you decide to cancel your order preferably by email at firstname.lastname@example.org and quote your order number.
6.2.2 Services: The time limit for notification of cancellation is 7 calendar days from the day you ordered and paid for the Services unless you have requested us to commence the Services before the expiry of this period in which case the cancellation period expires when we begin providing the Services to you.
6.2.3 Once we have heard from you that you wish to cancel your order within the stipulated time period we will refund or re-credit your debit or credit card with the full amount minus one month’s monthly fee. This refund will be processed within 14 days from the time that you notify us of your intention to cancel.
© 2019 KashTales – Reg number KT1910-19
8. Linked Sites
There may be a number of links on our Website to third party Websites which we believe may be of interest to you. We do not represent the quality of the Products provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party Websites or the services or goods that they may provide to you.
We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to email@example.com
10. Limitation of Liability
10.1. Great care has been taken to ensure that the information available on this Website is correct and error free. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
10.2. We disclaim any and all liability to you for the supply of the Products to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Products. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
10.3. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.
10.4. We shall not be held liable for any failure or delay in performing Services or delivering Products where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.
10.5. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.
10.6. We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
11.1. We may subcontract any part or parts of the Products that we provide to you from time to time and we may assign any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
11.2. We may alter or vary the Terms and Conditions at any time without notice to you.
11.3. Payment must be made at the time of ordering the Products from us. Failure to pay on time will result in either the cancellation of your order or a late payment charge which shall be calculated as interest on the amount due at a rate of 5% over our bank's lending rate. Interest will be charged on a daily basis from the date of invoice to the date of actual receipt of payment in cleared funds.
11.5. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
© 2019 KashTales – Reg number KT1910-19